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Business Continuity Plan Skeleton

A starter business continuity plan — scenarios, owners, recovery steps, RTO/RPO targets.

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Get a starter business continuity plan in a concrete format, including critical systems, top disruption scenarios, and recovery steps, tailored to your business.

Who it's for

  • IT managers in small businesses
  • Sole traders with critical digital infrastructure
  • Operations directors in medium-sized enterprises
  • Business owners with limited continuity planning experience

Use cases

  • Creating a basic continuity plan after a recent system failure
  • Developing a plan for a new business with critical dependencies
  • Refreshing an outdated business continuity plan
  • Establishing a continuity plan for a seasonal business
  • Responding to an auditor's request for a business continuity plan

FAQ

what is included in the business continuity plan

The plan includes critical systems, top 3 disruption scenarios, owners, recovery steps, and RTO/RPO targets, as well as a communication plan for internal and external stakeholders. It is tailored to your specific business and systems.

how long does it take to get the business continuity plan

You will receive your starter business continuity plan immediately after providing the required information, for a one-time fee of £1.00.

do i need to have prior knowledge of business continuity planning

No prior knowledge is necessary, as the plan is designed to be a starter template that you can refine and expand upon, with clear and concrete sections and steps.

can i customise the business continuity plan

Yes, the plan is designed to be a starting point that you can customise and refine according to your specific business needs and requirements, with space for you to add or modify sections as necessary.

Sample output

**Business Continuity Plan (BCP) for B2B SaaS Invoicing Software**

### Critical Systems

* Postgres on RDS (database)
* Stripe (payments)
* SendGrid (email)
* Auth0 (login/authentication)
* S3 (document storage)

### Top 3 Disruption Scenarios

1. **Database Outage (Postgres on RDS)**
	* Owner: Database Administrator (DBA), John Doe
	* RTO (Recovery Time Objective): 2 hours
	* RPO (Recovery Point Objective): 1 hour
	* First 3 recovery steps:
		1. Investigate RDS instance status and attempt to restart if necessary.
		2. Restore from latest automated backup if restart is unsuccessful.
		3. Engage AWS support for further assistance if backup restoration fails.
2. **Payment Processing Disruption (Stripe)**
	* Owner: Finance Manager, Jane Smith
	* RTO: 4 hours
	* RPO: 2 hours
	* First 3 recovery steps:
		1. Verify Stripe service status and notify customers of potential delays.
		2. Attempt to switch to backup payment processor if available.
		3. Collaborate with Stripe support to resolve the issue or develop a workaround.
3. **Authentication System Failure (Auth0)**
	* Owner: Security Lead, Bob Johnson
	* RTO: 1 hour
	* RPO: 30 minutes
	* First 3 recovery steps:
		1. Check Auth0 system status and attempt to resolve any configuration issues.
		2. Implement temporary authentication measures, such as manual password reset.
		3. Engage Auth0 support for assistance in resolving the issue.

### Communication Plan

* Internal: oncall posts in #incident within 5 minutes of disruption detection.
* External: 
	+ status.acme.io updated within 15 minutes by Support Lead, Michael Brown.
	+ Customer email notifications sent within 30 minutes via SendGrid, managed by Customer Success Team.
	+ Social media updates posted within 1 hour, handled by Marketing Team.

Last updated: 2026-06-28